Buying guidanceSave a service record for the installed door
Document the material and finished thickness the frame passes through, plus any tunnel pieces, flashing, compensation strips, stabilizers or fabricated glass information used in the installation. Photograph both faces and note the sealants and finish work completed. Surface details are easy to forget once the frame is in place, yet they matter when a leak, alignment issue or future renovation is investigated. A clear record helps the next repair preserve the original water, structural and operating assumptions.
Before submitting a made-to-order request, make sure the saved measurements tell one clear story: which pet was measured, what each dimension represents, where the door will be installed, and which options were selected. If the project requires a contractor or glass professional, keep that person’s verified construction dimensions beside the pet measurements so neither set is mistaken for the other. A complete record makes the order easier to confirm now and makes future flap, cover, lock or weather-strip service much easier.